Helen Rangel
Corpus Christi,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to learn, contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Optical Sales Associate
Texas State Optical
03.2019 - Current
- Supported optometrist with pre-testing procedures, ensuring accurate results for prescription adjustments.
- Achieved sales goals by utilizing strong communication skills and understanding of customer needs.
- Conducted thorough follow-ups with clients after purchases to ensure satisfaction and address any concerns or questions they might have had about their new eyewear products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Increased store revenue through effective sales techniques and product knowledge.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
Physical Therapy Aide
N2 Physical Therapy
09.2019 - 03.2020
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Recorded patient status in progress notes.
- Worked with patients from age 11 to 70.
- Assisted coworkers and Therapists with special tasks on daily basis.
Optometrist Assistant -Front Desk-Management
Family Vision Associates
08.2018 - 04.2019
- Responsible for filing insurance benefits, and maintaining patient updated records
- Scheduling appointments for patients and performing pre-exam for doctor
- Working up glaucoma and retinal tests
- Styled patients with frames and educated patient on the best type of lenses for them
- Managed contact lens inventory and employee schedules.
Co-Owner
iFix iPhonez
01.2014 - 03.2018
- Organizing and bookkeeping daily inventory and monthly sales
- Budgeting and purchasing materials needed for company
- Providing excellent customer service.
Patient Care Assistant
Dr. Mcintyre, Garza, Avila, and Jurica
03.2014 - 05.2017
- Pulling and filing patient's insurance benefits as well as handling insurance checks
- Providing morning and evening daily reports
- Scheduling ophthalmologist appointments
- Helping with answering phones and customer service when needed.
Education
Associates - Business
Del Mar College
Corpus Christi, TX04.2026
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Relationship Building
Upselling
Inventory Control
Goal-Driven
Hobbies and Interests
Tennis, Travel, Photography, Reading, blogging.
Timeline
Physical Therapy Aide
N2 Physical Therapy
09.2019 - 03.2020
Optical Sales Associate
Texas State Optical
03.2019 - Current
Optometrist Assistant -Front Desk-Management
Family Vision Associates
08.2018 - 04.2019
Patient Care Assistant
Dr. Mcintyre, Garza, Avila, and Jurica
03.2014 - 05.2017
Co-Owner
iFix iPhonez
01.2014 - 03.2018
Associates - Business
Del Mar College
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