Helen Spidel
Avon,MA
Summary
I have worked in a Hospital setting for the last 12 years. I have patient experience. I answered the phone when I worked at Fransican Health, Worked with all floors at the hospital. I have worked in customer service all my years in the work force.
Overview
23
23
years of professional experience
Work History
Patient Access Representative
Hendricks Regional Center
Danville, IN
02.2022 - Current
Entered Patient Information
Greet patients and families
Update Files
Patient Access Representative
Fransican Health
Crawfordsville, IN
01.2014 - 01.2022
Update Patient Files
Worked Emergency Room
Enter Lab and Xray orders
Greet Patient and Families
Schedule Appointment
Answered Phones
Customer Service Representative
Con-Way Central
Crawfordsville, IN
04.2000 - 05.2014
Answer phones
Dispatch Drivers
Track Miles
Made appointments
Education
High School Diploma -
North Montgomery High School
Crawfordsville, IN05.1975
Skills
- Quality Assurance
- Communicating to Patients and Families
- Registration and Admissions
- Training Coordination
- Patient Confidentiality and Data Security
- Diagnostic Codes
- Patient Identification
- Calm and Effective Under Pressure
- Resolving Problems
- Pre-Admission Requests
- Financial Procedures Adherence
- Insurance Information Collection
- Scheduling Diagnostic Procedures
- Database Search and Data Entry Skills
- Providing Information and Resources
- Administrative and Office Support
- Customer Satisfaction
Timeline
Patient Access Representative
Hendricks Regional Center
02.2022 - Current
Patient Access Representative
Fransican Health
01.2014 - 01.2022
Customer Service Representative
Con-Way Central
04.2000 - 05.2014
High School Diploma -
North Montgomery High School
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