Summary
Overview
Work History
Education
Skills
Timeline
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Helen Thomas

St. Louis,MO

Summary

Dependable Ramp Agent with strong expertise in safety procedures compliance and quality control. Proven track record of ensuring on-time departures through effective baggage handling and load planning.

Overview

16
16
years of professional experience

Work History

Ramp Agent

Southwest Airlines
03.2010 - 07.2026
  • Coordinated baggage loading and unloading processes to maintain efficient workflow.
  • Operated ground support equipment to ensure on-time departures and arrivals.
  • Conducted safety inspections of ramp equipment, ensuring compliance with regulations.
  • Trained new team members on operational procedures and safety protocols.

Education

Associate of Science - Criminal Justice

University of Phoenix
Online
07-2012

Bachelor of Science - Criminal Justice

University of Phoenix
Online
07-2014

Skills

  • Ramp service
  • Loading and unloading
  • Baggage handling
  • Aircraft marshalling
  • Load distribution
  • Ground support equipment operation
  • Load planning
  • Safety compliance
  • Quality control
  • Problem-solving
  • Dependable and responsible

Timeline

Ramp Agent

Southwest Airlines
03.2010 - 07.2026

Bachelor of Science - Criminal Justice

University of Phoenix

Associate of Science - Criminal Justice

University of Phoenix
Helen Thomas