Helen U. Okoroji
Ft. Washington,MD
Summary
Dynamic and dedicated professional with extensive experience in customer service at Falcon Fuel 3 Inc. Proven ability to enhance customer satisfaction through effective communication and empathy. Skilled in cash handling and team collaboration, consistently ensuring accurate transactions and a welcoming environment. Committed to maintaining high standards of professionalism and reliability.
Overview
30
30
years of professional experience
Work History
Cashier
Falcon Fuel 3 Inc
Ft. Washington, USA
07.2025 - Current
- Processed customer transactions efficiently, ensuring accuracy and prompt service.
- Managed cash register operations, balancing cash drawer at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Health Care Aide
Intouch Solution Inc
Greenbelt, USA
08.2024 - Current
- Provided compassionate personal care to patients, ensuring comfort and dignity.
- Assisted with daily living activities, fostering independence and quality of life.
- Monitored patient health indicators, reporting changes to nursing staff promptly.
- Collaborated with multidisciplinary teams to develop and implement care plans.
Cashier and Sales Manager
Tarar Services Inc
Clinton, USA
08.1995 - 08.2024
Education
High School Diploma -
Federal Government College
Imo State, NigeriaUniversity of Nigeria
Enugu State, NigeriaSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Product restocking
- Product knowledge
- Merchandise restocking
- POS systems
- Attention to detail
- Inventory management
- Retail merchandising
- Order verification
- Clear communication
- Empathy and patience
- Upselling techniques
- Credit and cash transactions
- Transaction handling
Timeline
Cashier
Falcon Fuel 3 Inc
07.2025 - Current
Health Care Aide
Intouch Solution Inc
08.2024 - Current
Cashier and Sales Manager
Tarar Services Inc
08.1995 - 08.2024
High School Diploma -
Federal Government College
University of Nigeria