Helena Avina
Grants Pass
Summary
Experienced finance professional prepared for managerial responsibilities in accounts receivable. Proven ability to streamline processes, optimize cash flow, and enhance financial reporting. Strong focus on team collaboration and delivering results. Known for reliability, adaptability, and expertise in credit control, collections, and financial analysis.
Overview
34
34
years of professional experience
Work History
Accounts Receivable Manager
DB Franchising LLC / Dutch Bros Coffee
Grants Pass, OR
01.2010 - 03.2026
- Managed accounts receivable processes to ensure timely and accurate invoicing.
- Executed thorough monthly account reconciliations, pinpointing discrepancies and implementing effective resolutions.
- Developed and implemented strategies to improve cash flow and reduce outstanding receivables.
- Facilitated knowledge transfer on effective credit management and collections strategies to enhance team performance.
- Analyzed account aging reports to prioritize collections efforts effectively.
- Collaborated with cross-functional teams to streamline billing processes and enhance efficiency.
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Ensured timely payments from clients through effective communication and proactive followups.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Reconciled daily AR ledger and verified proper posting.
- Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Improved department efficiency through the adoption of new technologies and automation tools.
Admin & Accounting
Dutch Bros Coffee LLC
Grants Pass, OR
01.2001 - 01.2010
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Front desk admin duties, customer service, orders, inventory, COGS, fulfill online merchandise orders, Accounts Receivable & Accounts Payable
Waitress & Bartending
Various Restaurants
Grants Pass, OR
08.1992 - 01.2001
Education
Business & Economy
Haga Skolan
Borlange Sweden08-1988
Skills
- Problem-solving abilities
- Multitasking Abilities
- Team collaboration
- Adaptability and flexibility
- Planning and coordination
- Relationship building and management
- Financial analysis and reporting
Timeline
Accounts Receivable Manager
DB Franchising LLC / Dutch Bros Coffee
01.2010 - 03.2026
Admin & Accounting
Dutch Bros Coffee LLC
01.2001 - 01.2010
Waitress & Bartending
Various Restaurants
08.1992 - 01.2001
Business & Economy
Haga Skolan