Summary
Overview
Work History
Education
Skills
Timeline
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Helena Conley

Aurora,CO

Summary

Dynamic Colorado licensed cosmetologist, enhancing clients satisfaction through expert hair styling techniques and exceptional customer service. Skilled in social media promotion and client consultation, I excel in building loyal clienteles and boosting salon reputation. Achievements include developing customized hair care plans and significantly increasing bookings.

Overview

6
6
years of professional experience

Work History

Hairstylist

Sahair Salon
11.2023 - 12.2024
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.

Hairstylist

Trios Aveda Salon
06.2021 - 10.2023
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Organized sales area and work station to showcase products and boost sales.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Educated clients on proper hair care and recommended products suited to their hair type.
  • Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
  • Maintained clean and organized work station, complying with health and safety standards.
  • Built rapport with clients to understand their style preferences and hair care routines.
  • Leveraged social media platforms to showcase work and attract broader clientele.

Grocery Team Member

Shamrock Foods
02.2019 - 05.2021
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Supported store management by performing additional tasks as needed, such as opening or closing procedures.
  • Processed transactions quickly and accurately, maintaining a high level of professionalism at all times.

Education

Cosmetology

Aveda Institute
Denver, CO
11-2019

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Detail-orientated
  • Relationship building and management
  • Colorado licensed cosmetologist
  • Natural hair care
  • Customer education
  • Social media promotion

Timeline

Hairstylist

Sahair Salon
11.2023 - 12.2024

Hairstylist

Trios Aveda Salon
06.2021 - 10.2023

Grocery Team Member

Shamrock Foods
02.2019 - 05.2021

Cosmetology

Aveda Institute

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Helena Conley