Helen Ann McCormick
New Albany,IN
Summary
Executive assistant with experience supporting executives through calendar management, document control, and confidential records administration. Maintains secure office systems and accurate records. Produces clear presentations and reports using Microsoft Excel.
Overview
34
34
years of professional experience
Work History
Executive Assistant
River Valley Resorces
Madison , Indiana
08.2023 - 06.2025
- Prepared correspondence reports and presentation materials for leadership, enhancing communication and decision-making.
- Organized and maintained confidential files, records, and document-tracking systems to ensure efficient access and security.
- Maintained confidential records and files tied to executive operations.
- Entered and managed data in various software programs, including MS Excel, contributing to accurate record-keeping.
Clerk
United States Census Bureau
Jefferonville, IN
03.1998 - 05.2023
- Processed census forms and maintained accurate bureau records to ensure data integrity.
- Entered data into computer systems accurately and efficiently.
- Entered customer account data to update records.
- Supported supervisors with clerical tasks during peak census periods to facilitate efficient operations.
- Reviewed and checked paperwork for accuracy prior to submission. for accuracy prior to submission, ensuring compliance with processing standards.
- Updated tracking logs for incoming and outgoing materials.
- Scanned documents into digital files with accurate content capture.
- Followed confidentiality rules to protect data quality and limit information compromise.
Weekend Receptioist
Ivy Tech Community College
Sellersburg, Indiana
05.1991 - 06.1994
- Greeted Ivy Tech Community College students, visitors, and staff at front desk.
- Answered incoming calls and efficiently routed inquiries to appropriate campus departments.
- Covered the reception desk on weekends and supported visitor needs.
- Guided students with directions, forms, and essential campus information to enhance their experience.
- Communicated office requirements to supervisors and support staff. with supervisors and support staff.
- Kept reception area clean and organized.
- Greeted guests and delivered strong customer service.
- Handled multiple tasks at once while maintaining accuracy.
- Assisted management with various special projects to improve operations. assigned by management team.
- Built positive customer relationships through clear communication.
- Provided administrative help to staff members when needed.
- Kept reception area safe and clean by following company procedures, rules, and regulations.
- Shared information about company services with potential customers.
- Checked in guests at the reception desk upon arrival.
- Answered phone calls, responded to inquiries, and took messages.
- Greeted visitors and directed them to appropriate offices or departments.
- Helped set up meeting rooms and conference facilities.
- Greeted customers, answered general questions, and directed traffic to correct locations.
- Welcomed visitors entering establishment and identified the reason for visit.
- Answered multi-line telephone with polite tone and provided general information and inquiry support.
- Monitored reception area to maintain a safe, hazard-free environment for customers.
- Operated telephone switchboard to answer, screen, and forward calls to appropriate personnel.
- Protected client rights by maintaining confidentiality of personal and financial information.
Education
Bookkeeping & Business Management
Ivy Tech Community College of Indiana
Sellersburg, Indiana05-1994
High School Diploma -
New Albany High School
New Albany, Indiana06-1967
Skills
- Microsoft Excel
- Calendar management
- Document control
- Confidential records management
- Presentation preparation
- Office administration
- Executive support
Timeline
Executive Assistant
River Valley Resorces
08.2023 - 06.2025
Clerk
United States Census Bureau
03.1998 - 05.2023
Weekend Receptioist
Ivy Tech Community College
05.1991 - 06.1994
Bookkeeping & Business Management
Ivy Tech Community College of Indiana
High School Diploma -
New Albany High School