Summary
Overview
Work History
Education
Skills
Languages
Certification
Professional References
Timeline
Generic

Heni Trivedi

Seattle,WA

Summary

Highly motivated and detail-oriented individual with a strong work ethic and a proven ability to thrive in fast-paced, customer-focused environments. Seeking a challenging position in the banking industry to leverage exceptional customer service, cash handling, and organizational skills. Responsible professional willing to go extra mile to assist others.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Easy Towing
Seattle, WA
01.2021 - Current
  • Provided exceptional customer service to a high volume of clients, ensuring a positive and professional first impression.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Utilized problem solving skills to effectively handle difficult situations
  • Processed payments, invoices, and estimates with accuracy and efficiency, handled all paper work as required by the state laws.
  • Managed a busy front desk environment, scheduling appointments, directing inquiries, and maintaining organization.
  • Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company

Sandwich Artist

SUBWAY®Restaurants
Shoreline, WA
03.2019 - 02.2021
  • Operated POS system and cash register to process payments.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Maintained a clean and organized work environment, contributing to a positive customer experience
  • Proactively addressed customer concerns, resolving all inquiries to their satisfaction.
  • Utilized active listening skills to understand customer needs
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.

Education

Associate of Arts -

Bellevue College
Bellevue, WA
01.2024

Skills

  • Customer Service
  • Adaptability
  • Paperwork coordination
  • Team Collaboration
  • Attention to detail
  • Oral and written communication
  • Cash handling
  • Microsoft office Suite
  • Discretion and Confidentiality
  • Office Administration

Languages

English
Full Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Marathi
Limited

Certification

  • Basic Life support AHA/BLS certified - January 2023

Professional References

Darshini Jani

Store Manager 

Subway Restaurants 

(425) 215-6479 

shahdarshini17@gmail.com  

Pritpal Singh Nanda

Owner 

Easy Towing 

(206) 398-9813

printnanda@gmail.com

Timeline

Front Desk Receptionist

Easy Towing
01.2021 - Current

Sandwich Artist

SUBWAY®Restaurants
03.2019 - 02.2021

Associate of Arts -

Bellevue College

Similar Profiles

CREATE PROFILE
Heni Trivedi