Henna Aman
Chino Hills,CA
Summary
Offering strong foundation of empathy and commitment to patient care, eager to learn and grow in healthcare setting. Brings understanding of patient care guidelines and basic healthcare procedures, combined with skills in communication and teamwork. Ready to use and develop patient care and clinical assistance skills in registered nurse role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Belle Vie Wellness & Medical Aesthetics
Cerritos, CA
10.2023 - Current
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Delivered excellent patient experiences and direct care.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
CNA
Go RN
Los Angeles
01.2022 - 08.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Manager
Chick Fil A
City of Industry, CA
01.2018 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Associate Degree In Nursing - Nursing
Mount San Antonio College
12.2024
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Patient relations
- Customer service
- Time management
- Patient care
- Basic life support
- Emotional support
- Emergency response
- Team leadership
- Task delegation
Accomplishments
- 3.8 GPA
- Dean’s List
Certification
- Basic Life Support Certification (BLS)
- NIHSS Stroke Certifcation
Languages
Farsi
Native or Bilingual
Spanish
Limited Working
Timeline
Patient Care Coordinator
Belle Vie Wellness & Medical Aesthetics
10.2023 - Current
CNA
Go RN
01.2022 - 08.2023
Manager
Chick Fil A
01.2018 - 12.2022
Associate Degree In Nursing - Nursing
Mount San Antonio College