Hennessy Rosario
Toms River,NJ
Summary
Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
Overview
5
5
years of professional experience
Work History
Food Service Manager
Tropical Smoothie Café
01.2024 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
Warehouse Worker
Amazon
05.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Food Service Manager
Joe’s Bagel & Grill
06.2021 - 05.2023
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Increased overall efficiency by optimizing staff schedules to meet fluctuating business demands.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
General Manager
Moes Southwestern Grill
05.2019 - 05.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Toms River High School South
Toms River, NJ06.2016
Skills
- Customer Service
- Food Storage
- Staff Leadership
- Staff Supervision
- Portion Control
- Cross-Training Staff
- Team Development
- Food presentation
- Hiring procedures
- Quality Control
- Food Preparation
- Hiring standards
- Ordering Supplies
- Hiring and Firing
- Health Inspections
- Cost controls
- Waste Reduction
- Sales Leadership
Timeline
Food Service Manager
Tropical Smoothie Café
01.2024 - Current
Warehouse Worker
Amazon
05.2023 - 12.2023
Food Service Manager
Joe’s Bagel & Grill
06.2021 - 05.2023
General Manager
Moes Southwestern Grill
05.2019 - 05.2022
High School Diploma -
Toms River High School South