Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Henny Liaw

Summary

Hardworking and passionate job seeker with strong organizational skills. Proactive and caring worker. Skillfully handles day-to-day activities while looking opportunities to make a difference. Love to be around with kids, looking for new challenges, interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Gasho Of Japan
12.2022 - 12.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Developed strategy to increase sales and drive profits.

Cashier, Host, Server

Amber West
01.2009 - 05.2018
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Cashier

Hane Sushi
06.2008 - 05.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate - Business Education

Thames Business School
Singapore
06.1997

Skills

  • Customer Relations
  • Product and service knowledge
  • Business Administration
  • Customer Service
  • Computer Skills
  • MS Office

Languages

Indonesian
Native or Bilingual
Chinese (Mandarin)
Elementary
English
Professional Working

Timeline

Assistant Manager

Gasho Of Japan
12.2022 - 12.2023

Cashier, Host, Server

Amber West
01.2009 - 05.2018

Cashier

Hane Sushi
06.2008 - 05.2009

Associate - Business Education

Thames Business School

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Henny Liaw