Henrry Hernandez
5256 W Jefferson St,PA
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, previously at Grocery Store. Proven expertise in customer service excellence and cash handling, fostering relationships that drive repeat business. Recognized for maintaining composure in high-stress situations while ensuring accuracy in financial transactions. Committed to enhancing customer experiences through patience and empathy.
Overview
2
2
years of professional experience
Work History
Cashier
Grocery Store
08.2024 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Grocery Store Products
01.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Dario Antonio Peña Suriel
Dominican Reoublic 06.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Grocery Store
08.2024 - 04.2025
Sales Associate
Grocery Store Products
01.2023 - 08.2024
High School Diploma -
Dario Antonio Peña Suriel
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