Henry Guanella
Tilly's Clothing Store
MISSOULA,MT
1
year of professional experience
Promoted retail professional with experience in store operations, inventory control, and customer service management. Known for team leadership, client engagement, and reliable floor support that keeps sales, service, and merchandising running smoothly.
Work History
Assistant Store Manager
3 Months- Promoted within the store to manager
- Supported daily store operations, ensuring smooth sales floor coverage and customer service.
- Trained associates on register procedures, product knowledge, and service standards.
- Monitored inventory levels, replenished merchandise, and maintained organized stockrooms.
- Assisted with visual merchandising resets to align displays with brand standards.
- April Employee of the month
Sales Associate
1 Year 2 Months- Evaluated customer needs and recommended appropriate sizing and style options for product selection.
- Processed sales transactions accurately using point-of-sale system.
- Maintained organized fitting rooms and sales floor displays.
- Restocked merchandise and folded apparel to support visual standards.
- Supported inventory counts and notified team of low-stock items.
- Monitored sales floor for shrink prevention and store cleanliness.
- Collaborated with team members to deliver smooth store operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Business Management
- Top Western United States Exchange(WUE) Scholarship Recipient
- University ff Montana club Lacrosse Member
- Grizzley christian Fellowship(GCF)
Skills
Retail operations
Inventory control
Customer service management
Client engagement
Customer experience
Customer engagement
Customer relations
Store organization
Team building and leadership
Service operations
Accomplishments
- Supervised team of 50 staff members.
Timeline
Assistant Store Manager
Tilly's Clothing Store
05.2026 - 08.2026Read More
Sales Associate
Tilly's Clothing Store
03.2025 - 05.2026Read More
The University of Montana
Bachelor of Science from Business Management
Read More