Henry Jarka
Alexandria,VA
Summary
Dynamic professional with extensive experience in customer service and team collaboration, notably at Elizabeth Heiskell Catering. Skilled in American Sign Language and conflict resolution, I excel in providing exceptional service and maintaining a polished appearance. Proven ability to enhance event experiences through effective communication and rigorous attention to detail.
Overview
8
8
years of professional experience
Work History
Banquet Bartender
Elizabeth Heiskell Catering
Oxford, MS
09.2025 - Current
- Prepared and served cocktails at various events, contributing to memorable guest experiences.
- Delivered exceptional customer service, ensuring guests felt valued and engaged.
- Coordinated with catering team to streamline service flow and improve event efficiency.
- Set up and broke down bar stations for events, ensuring efficient service readiness.
- Maintained a professional appearance at all times while adhering to company policies regarding uniforms.
Front Desk Agent
Embassy Suites
Washington D.C.
05.2026 - 08.2026
- Greeted guests warmly and checked in visitors efficiently.
- Handled reservations and updated booking systems accurately.
- Responded to guest inquiries and resolved issues promptly.
- Collaborated with housekeeping to ensure room readiness for guests.
- Managed front desk operations during high-traffic periods effectively.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Provided excellent customer service while upholding company policies.
- Resolved customer complaints promptly and courteously.
Player Services
Braemar Golf Course
Edina, USA
08.2019 - 06.2022
- Managed player needs while maintaining golf carts through regular washing and repairs to ensure optimal performance.
- Assisted players with equipment setup and provided support during events to enhance overall player experience.
- Maintained golf course cleanliness and presentation throughout daily operations.
- Supported manager by completing various tasks that ensured smooth daily operations.
Cashier
Jerry’s Foods
Edina, USA
02.2019 - 07.2021
- Streamlined checkout process by assisting customers with bagging and ringing up items for a more efficient experience.
- Processed cash, credit, and gift card transactions securely, achieving high accuracy and enhancing customer satisfaction.
- Restocked produce and managed cashier duties to maintain optimal inventory levels and ensure smooth operations.
Education
Associate of Applied Science - Hospitality Management
University of Mississippi
Oxford05-2027
GED -
Edina High School
Edina, MN06-2022
Skills
- Beverage Knowledge
- Beverage service
- Point of Sale Systems
- Event Coordination
- Customer service
- Customer Engagement
- Effective Communication
- Team collaboration
- Conflict resolution
Volunteer Experience
- Assistant Youth Football Coach, Edina, MN, 07/01/21, 08/01/21, Responsible for coaching 1st graders on the fundamentals of football., Provided leadership and guidance to players.
- Youth Church Leader, Edina, MN, 07/01/21, 08/01/21, Prepared 6th & 7th graders on their spiritual journey for confirmation.
- Table Leader-TEC, Edina, MN, 09/01/21, 09/30/21, Led new candidates through TEC and helped them discover their religion.
- Life Enhancement Volunteer, MN, 01/01/19, 12/31/20, Spent time with residents doing various activities from playing BINGO to talking and building puzzles.
Timeline
Front Desk Agent
Embassy Suites
05.2026 - 08.2026
Banquet Bartender
Elizabeth Heiskell Catering
09.2025 - Current
Player Services
Braemar Golf Course
08.2019 - 06.2022
Cashier
Jerry’s Foods
02.2019 - 07.2021
Associate of Applied Science - Hospitality Management
University of Mississippi
GED -
Edina High School