Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Henry Nguyen

Skokie,USA

Summary

Dedicated and detail-oriented shift leader with over 3 years of experience ensuring customer satisfaction. Specialties include: training new hires, managing inventory, calculating totals, and maintaining a smooth workflow.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Tsaocaa
Niles, IL
06.2023 - 02.2025
  • Trained and mentored new team members on product knowledge and service standards.
  • Led and supervised a team of two baristas and two line cooks during assigned shifts, ensuring efficient operations and exceptional customer service.
  • Operated the POS system, handled cash and card transactions, and accurately managed daily sales reports.

Back of The House Cook

Noodles & Company
Skokie, IL
05.2021 - 03.2023
  • High-volume food preparation, including preparing sauces and cooking various noodle dishes to exact recipes in a fast-paced kitchen environment.
  • Managed inventory rotation and stock levels for ingredients, minimizing waste, and ensuring product freshness.

B.A.S.E. Childcare Counselor

Morton Grove Park District
Morton Grove, IL
09.2022 - 01.2023
  • Supervised and ensured the safety of more than 30 school-aged children daily in an after-school program.
  • Effectively resolving conflicts and promoting a respectful, happy atmosphere among children.
  • Planned and implemented engaging recreational programs for diverse age groups.

Education

Some College (No Degree) -

OAKTON COMMUNITY COLLEGE
Des Plaines, IL

Skills

  • Data Entry
  • Operating Systems
  • Customer Service
  • Cash Handling
  • Phone Etiquette
  • Adaptability
  • Teamwork
  • Organization
  • Problem Solving
  • Teaching & Training

Certification

Food Handler Certificate

Languages

  • English, Fluent
  • Vietnamese, Fluent

Timeline

Shift Leader

Tsaocaa
06.2023 - 02.2025

B.A.S.E. Childcare Counselor

Morton Grove Park District
09.2022 - 01.2023

Back of The House Cook

Noodles & Company
05.2021 - 03.2023

Some College (No Degree) -

OAKTON COMMUNITY COLLEGE

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Henry Nguyen