HENRY OCHOA ASITIMBAY

• Loaded and unloaded luggage and freight, assisting crew and travelers with bags for over 4 daily flights to ensure efficient operations.
• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Conducted pre-flight inspections of ground support equipment for operational readiness.
• Maintained clean ramps to prevent trip hazards and debris, enhancing safety for aircraft movements and personnel.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Ensured timely delivery of goods to designated locations.
• Cultivated strong relationships with clients, establishing trust through consistent professionalism and reliability in transportation services.

• Load and unload cargo from pallets and containers.
• Facilitated loading and unloading of cargo to and from semitrucks, ensuring smooth logistics flow.
• Moved air cargo efficiently within designated warehouse to ensure timely processing.
• Build up cargo for outbound flights.
• Break down cargo from import flights.
• Transported cargo to and from aircraft using a 3,000 lb. vehicle, navigating through congested areas with attached carts.
• Checked freight for accuracy in piece count, weight, dimensions, and documentation when accepting or delivering cargo to maintain compliance and reduce errors.
• May operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks.
• Reacted appropriately to verbal commands and safety warnings to maintain a safe working environment.

• Monitored dietary restrictions and served guests with special needs.
• Ensured customer satisfaction through consistent table check-ins to address food and beverage needs.
• Provided exceptional customer service by promptly addressing guest inquiries or concerns.
• Circulated drinks and appetizer trays around the event to offer selections to guests.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Coordinated with team members to streamline tasks and achieve timely completion of duties.
• Responded promptly to customer requests or complaints regarding cleanliness or maintenance issues.
• Maintained cleanliness and organization of workstations, ensuring a safe and efficient working environment.
• Promoted a safe and welcoming environment by maintaining cleanliness in all public spaces and appearance of assigned areas, including lobbies, hallways, restrooms, and common spaces.
• Arranged linens and table settings according to seating plan and event theme.
• Followed established protocols for waste disposal and recycling to maintain a clean and environmentally friendly environment.

Maintained pristine environments in lobbies, hallways, restrooms, and communal areas through diligent cleaning practices. Streamlined waste management by overseeing trash disposal and recycling efforts. Supported operations by moving supplies, furniture, luggage, and deliveries efficiently. Reduced safety risks by reporting hazards, spills, or maintenance issues promptly.

• Maintained cleanliness and organization throughout property by systematically cleaning and organizing all areas.
• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.

• Increased beverage sales by demonstrating extensive knowledge of drink recipes and suggesting popular cocktail choices.
• Optimized bar operations by efficiently preparing and serving beverages during high-volume events.
• Elevated guest satisfaction through exceptional bartending services and upkeep of a clean, organized bar area.
• Cultivated positive customer experiences with attentive service and engaging conversations, resolving issues promptly.