Henry Popko
Sebastopol,CA
Summary
Dynamic professional with a proven track record at Redwood Credit Union, excelling in staff management and sales closing. Adept at fostering internal and external relationships, driving referral goals, and enhancing customer satisfaction. Skilled in market strategy and product knowledge, consistently delivering exceptional results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Advisor
Redwood Credit Union
10.2024 - Current
- Travel between various branches, meeting clients and conducting weekly check-ins with branch employees
- Sell auto related products (vehicles, loans, insurance, protection plans)
- Manage branch employees and enure they are hitting their referral goals
- Work with other California auto dealerships to broker vehicles for clients and maintain dealer/lender relationships
Associate Banker
JP Morgan Chase
06.2024 - 10.2024
- Preform teller transactions
- Cross-sell products from teller line to platform
- Ensure strong CSI
- Preform basic account maintenance
Sales and Leasing Consultant
Hansel BMW Of Santa Rosa
02.2021 - Current
- Ensure a world class experience for every customer
- Build a thorough working knowledge of all vehicles in inventory
- Learn the automotive business
- Learn and utilize state-of-the-art client relationship tools
- Stay up to date on technological changes in the product
Client Advisor
Carmax
01.2020 - 03.2021
- Use knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
- Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
- Complete all relevant records and documentation to ensure smooth transactions for customers
Assistant Manager
In N Out Burger
10.2016 - 01.2020
- Managing shifts and employees schedules
- Facilitate training of employees
- Resolve customer service issues
- Tracking and managing probability of business
Education
Bachelor of Science - Marketing
Sonoma State University
Rohnert Park, CA05.2022
High School Diploma -
Analy High School
Sebastopol, CA05.2018
Skills
- Staff Management
- Customer service-focused
- Sales Closing
- Prospecting Clients
- Product Knowledge
- Market Strategy
- Key Performance Indicators (KPIs)
- Internal/external relationships
Timeline
Advisor
Redwood Credit Union
10.2024 - Current
Associate Banker
JP Morgan Chase
06.2024 - 10.2024
Sales and Leasing Consultant
Hansel BMW Of Santa Rosa
02.2021 - Current
Client Advisor
Carmax
01.2020 - 03.2021
Assistant Manager
In N Out Burger
10.2016 - 01.2020
Bachelor of Science - Marketing
Sonoma State University
High School Diploma -
Analy High School
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