Henzly Daggy
Burlington,Vermont
Summary
Dynamic sales associate with proven customer service and teamwork skills at Lowes Home Improvement. Successfully built customer relationships, driving repeat business while efficiently managing cash transactions. Demonstrated strong problem-solving abilities as a package handler at Fed Ex Ground, exceeding performance expectations during peak seasons and ensuring timely deliveries.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowes Home Improvment
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Package Handler
Fed Ex Ground
02.2023 - 03.2024
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Education
High School Diploma -
Colchester Highschool
Colchester, VT06-2022
Associate of Science - Cyber-Security
Champlain
05-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
Accomplishments
- Exceeded monthly quota of Customer Credit Sign Ups 3 times, met standards otherwise.
Certification
- Advanced Linux Command Line, Redhat - December 2024
Timeline
Sales Associate
Lowes Home Improvment
07.2024 - Current
Package Handler
Fed Ex Ground
02.2023 - 03.2024
High School Diploma -
Colchester Highschool
Associate of Science - Cyber-Security
Champlain
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