Heredio Milian
Miramar,Florida
Summary
Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
37
37
years of professional experience
Work History
Operations Manager
Bimbo Bakeries
06.2016 - 07.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Market Sales Manager
Bimbo Bakeries
08.2003 - 07.2016
- Increased market share by developing and implementing targeted sales strategies.
- Exceeded sales targets through effective territory management and relationship building.
- Established strong rapport with key accounts for increased customer loyalty and retention.
- Analyzed market trends to identify new business opportunities and expand client base.
- Conducted regular sales training sessions to enhance team skills and overall performance.
Route Sales Representative
Bimbo Bakeries
06.1992 - 08.2003
- Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
- Maximized sales through effective territory management and strategic route planning.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.
Route Sales Representative
Flowers Baking Company
08.1986 - 06.1992
- Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
- Maximized sales through effective territory management and strategic route planning.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
Education
GED -
Hialeah-Miami Lakes Senior High School
Hialeah, FLSkills
- Performance reporting
- Incidents management
- Financial Management
- Process Improvement
- Health and safety compliance
- Inventory Management
- Sales Presentations
Timeline
Operations Manager
Bimbo Bakeries
06.2016 - 07.2023
Market Sales Manager
Bimbo Bakeries
08.2003 - 07.2016
Route Sales Representative
Bimbo Bakeries
06.1992 - 08.2003
Route Sales Representative
Flowers Baking Company
08.1986 - 06.1992
GED -
Hialeah-Miami Lakes Senior High School
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