Hernan Garcia

Pharmacy Technician

Walgreens

10.2022 - 06.2024

Counted and labeled prescriptions with correct item and quantity.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Entered and processed patients' prescriptions into internal system.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Stocked, labeled, and inventoried medication to keep accurate records.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Collected co-payments or full payments from customers.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Managed opening and closing duties for pharmacy.
Resolved third-party billing, computer system and customer service issues.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.