Heylee Purcell

• Performs customer service duties such as taking orders and answering questions from customers via in person and phone

• Communicates to both customers and coworkers in a professional, polite & positive attitude

• Helps keep front of house and back of house clean and organized by sanitizing, sweeping, mopping, cleaning bathroom area, putting away packages, stocking fridge and utensils

• Make milkshakes in back of house and clean area after use

• Completes other tasks assigned by management

• Train new employees and teach them how to use point-of-sale system and take orders, important information on the menu, and cleaning techniques

• Took care of various elementary aged children at different times (usually one at a time) by cooking for, watching over them, providing entertainment and transporting to and from school/activities
• Duties also included light housekeeping at times
• Communicated with children and parents in a professional, polite & positive attitude; would discipline a child in gentle and professional way if needed

• Held seasonal position as cashier who took orders for mulch/firewood deliveries
• Greeted customers and was able to answer questions they had about the products and services
• Took and processed orders over the phone, in person & via email.
• Communicated with customers, coworkers and management in a professional, polite and positive attitude.
• Cleaned area around counter, swept & sanitized in store.