Summary
Overview
Work History
Education
Skills
Timeline
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HEZAKIYA WASHINGTON

Rowlett

Summary

Resourceful and professional individual with excellent analytical skills. Dedicated to delivering exceptional customer service and patient care. Demonstrated track record of success in time and project management. Seeking opportunity to leverage skills in the medical field, aiming to broaden experience in healthcare industry as work towards becoming a Physician Assistant.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

PINSTACK
01.2025 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Sales Associate

American Eagle Outfitters, Inc
06.2023 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Residential Childcare Provider

Dallas Familes
03.2021 - 01.2025
  • Collaborated with parents to create customized care plans addressing specific challenges and goals for each child.
  • Communicated positively with children and guardians.
  • Reassured children when upset providing emotional support and stability.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.


Education

High School Diploma -

Rowlett High School
Rowlett, Texas
05-2024

Bachelor of Science - Biology

University of North Texas
Denton, Texas
05-2028

Associates of Science -

Dallas College
Dallas, Texas
05-2024

Certified Medical Assistant -

Gilbreath-Reed Career And Technical Center
Garland, Texas
05-2024

Skills

  • Customer service
  • Strong multitasking
  • Conflict resolution
  • Patience and empathy
  • Teamwork and collaboration
  • Complex Problem-solving
  • Time management
  • Medical terminology knowledge
  • Vital signs monitoring
  • Data entry
  • Phlebotomy
  • Phlebotomy techniques

Timeline

Restaurant Hostess

PINSTACK
01.2025 - Current

Sales Associate

American Eagle Outfitters, Inc
06.2023 - 01.2025

Residential Childcare Provider

Dallas Familes
03.2021 - 01.2025

High School Diploma -

Rowlett High School

Bachelor of Science - Biology

University of North Texas

Associates of Science -

Dallas College

Certified Medical Assistant -

Gilbreath-Reed Career And Technical Center

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HEZAKIYA WASHINGTON