Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hezekiah Del Juan Hopkins

Rockville,MD

Summary

Currently, I am an Amazon Area Manager with the career objective of becoming an AWS Cybersecurity Analyst. Currently, I manage 40-50 associates daily ensuring 30,000-40,000 packages are delivered to Amazon customers. In addition, I am the site leader for ordering repack supplies for packages damaged in transit. I am also the site leader for planning out company engagement activities. I have an AWS Cloud Practitioner Certification and the Solutions Architect Associate Certification. I have also earned the Google Cybersecurity Professional Certification and will have a CompTIA Security + certification by December 2023 in the hopes to start a career in cybersecurity.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Area Manager

Amazon
04.2022 - Current
    • Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates
    • Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
    • Partnering with the management team to establish and maintain quality control standards
    • Proactively identifying and leading process improvement initiatives and Lean tools
    • Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor
    • Leading and developing a team of Amazon associates
    • Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
    • Ensuring procedures are followed for building security and product loss prevention
    • Creating, managing, and supporting recognition and communication programs

Education

Bachelor's degree - Business Administration and Management

Penn State University
Harrisburg PA
2021

Skills

  • Team Management and Development
  • Performance Audits
  • Network Security
  • NIST
  • Network Security Auditing
  • Playbooks
  • SIEM
  • Internet Protocol Suite (TCP/IP)
  • Security Audits
  • Information Security
  • Cloud Computing
  • Incident Response Playbooks

Certification

  • AWS Cloud Practitioner
  • AWS Solutions Architect Associate
  • Google Professional Cybersecurity
  • CompTIA Security Plus (in progress)

Timeline

Area Manager

Amazon
04.2022 - Current

Bachelor's degree - Business Administration and Management

Penn State University

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Hezekiah Del Juan Hopkins