HICHAM MOUTTAKI
Orlando,United States
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
6
6
years of professional experience
Work History
Shift Manager
Popeyes® Louisana Kitchen
12615 International Drive Orlando FL 32821
05.2023 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Shift Manager
McDonald's Restaurant
Vineland Avenue, Orlando, FL
11.2021 - 04.2023
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Customer Service Cashier
RaceTrac
9000 S John Young Pkwy, Orlando, FL
11.2019 - 04.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
High School For Civil Rights
Brooklyn, NY06.2015
Skills
- Payment Processing
- Microsoft Office
- Accurate Money Handling
- Verbal and Written Communication
Timeline
Shift Manager
Popeyes® Louisana Kitchen
05.2023 - Current
Shift Manager
McDonald's Restaurant
11.2021 - 04.2023
Customer Service Cashier
RaceTrac
11.2019 - 04.2021
High School Diploma -
High School For Civil Rights