Hien Phan
Houston
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 2 years of relevant work experience to your team.
Overview
3
3
years of professional experience
Work History
Chiropractic Office Assistant
T And C Chiropractic
08.2022 - Current
- Improved patient satisfaction by providing efficient scheduling and appointment coordination.
- Assisted chiropractors in delivering quality care through thorough patient record-keeping and documentation.
- Organized and maintained accurate patient records, ensuring that all necessary forms and documentation were up-to-date and properly filed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Waitress
Bun Mang Vit Thanh Da
01.2022 - 07.2022
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Tourist Guide
Let's Hue Local Buddies
01.2021 - 12.2021
- Enhanced visitor experience by providing engaging and informative tours of various sites.
- Increased client satisfaction by tailoring tour content to suit individual interests and preferences.
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
- Streamlined tour booking process by effectively managing reservations, payments, and confirmations.
Education
Accounting - Accounting
Houston Community College
Houston, TX06.2025
Skills
- Appointment management
- Insurance Verification
- Office Administration
- Insurance billing procedures
- Phone and Email Etiquette
- Computer Skills
- Physician assistance
Timeline
Chiropractic Office Assistant
T And C Chiropractic
08.2022 - Current
Waitress
Bun Mang Vit Thanh Da
01.2022 - 07.2022
Tourist Guide
Let's Hue Local Buddies
01.2021 - 12.2021
Accounting - Accounting
Houston Community College
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