Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hieu Le

Davie,FL

Summary

Dedicated and results-oriented professional with a keen attention to detail and a proven track record in product advertising, sales expertise, and customer assistance. Renowned for fostering meaningful client relationships through friendliness, outgoing demeanor, and attentive listening. Fluent in Vietnamese and conversant in English, adept at effective communication to bridge cultural and language gaps. Demonstrated sales and product advertising proficiency, skillfully addressing customer needs and providing tailored solutions. Committed to delivering exceptional service and consistently surpassing sales targets, and poised to contribute a versatile skill set to enhance team success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Paris Banh Mi
04.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping the lane well-stocked.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Learned duties for various positions and provided backup at key times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Barista

Tiger Sugar
12.2021 - 10.2022
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Learned up to 10 menu items preparation and numerous off-label drinks to meet customer needs.
  • Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.

Education

Associate of Arts -

Broward College
Fort Lauderdale, FL
05.2026

Skills

  • Customer Service
  • Communication Skills
  • Effective Sale Skills
  • Networking
  • Relationship Building
  • Product Knowledge

Certification

  • Florida Real Estate License

Languages

Vietnamese
Native or Bilingual
English
Full Professional

Timeline

Cashier

Paris Banh Mi
04.2023 - Current

Barista

Tiger Sugar
12.2021 - 10.2022

Associate of Arts -

Broward College

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Hieu Le