Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Hieu To

Greenville,SC

Summary

Motivated and adaptable Marketing graduate with a Bachelor of Science degree from Indiana University of Pennsylvania (Winter 2022). Seeking a challenging role within a goal-oriented team where I can contribute my skills and hard work towards continuous personal and professional development. Committed to driving consistent customer and revenue growth using networking and prospecting skills.

Overview

5
5
years of professional experience

Work History

Logistics Account Executive

TQL
Greenville, SC
10.2023 - Current
  • Proven track record of building and maintaining strong client relationships, optimizing supply chain processes, and ensuring on-time delivery. Dedicated to delivering superior service and exceeding customer expectations,
  • Negotiated transportation rates and contracts with carriers, resulting in a 15% reduction in shipping costs.
  • Persistently made 80+ prospecting calls per day, following the sales cycle and moving the needle.
  • Implemented a new tracking system that improved visibility and reduced delivery discrepancies by 20%.
  • Created reports summarizing performance metrics related to freight costs, transit times, and carrier compliance to boost my credibility towards my current and potential customers.

Serving Manager

Otto Izakaya (Downtown)
Greenville, SC
07.2023 - 09.2024
  • Thrived in a fast-paced environment by managing orders and serving diverse cuisine, ensuring a positive dining experience every time.
  • Developed skills in multitasking, composure under pressure, and customer service.
  • Collaborated effectively within a team, honing time management and organizational skills.
  • Facilitated in 3+ training sessions per week for new hires on POS systems and back of house operations.
  • Assisted in training and networking with 2-3 new team members per week.
  • Developed promotional campaigns, aimed at increasing foot traffic, and managed to bring more business during slow seasons by 20%+.

Sales Representative

Renaissance Acquisitions
Greenville, SC
05.2023 - 07.2023
  • Cultivated strong communication skills, effectively conveying product information and building customer relationships. Promoted to corporate manager within 3 weeks, building and leading a team of my own.
  • Continuously supported training and development of new staff on company policy, procedures and sales tactics.
  • Actively listened to customer needs, demonstrating a commitment to understanding and addressing concerns.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Consistently met or exceeded sales quotas by assessing and meeting customer needs.

Social Media Account Manager

Phi Kappa Psi
Indiana, Pa
01.2020 - 12.2022
  • Managed multiple social media pages for 'Phi Kappa Psi' Fraternity promoting charity/philanthropy events and marketing merchandise available for each term of the semester
  • Developed social media and communication skills.
  • Managed the day-to-day operations of multiple social media accounts including Instagram, snap chat, tik tok, and groupme.
  • Driven to stay productive as a group and spread positivity consistently.

Education

Bachelor of Science - Marketing

Indiana University of Pennsylvania
Indiana, PA
12-2022

Skills

  • Carrier/Customer relationship management
  • Recognized achievements: Promoted to corporate trainer within three weeks, led the office in sales earning "Quickest Improved Award", qualified for a leadership conference in Atlanta within one month of onboarding
  • Goal and student orientated with the determination to learn and succeed in all aspects of work
  • Tools; experience in navigating CRM, utilized Zoom for meetings, and Microsoft Office for email chain communication

Affiliations

Explored multiple other businesses and investments along the way some including trading stocks, trading options, launching code encrypted applications and launching an e commerce business. These all have had ups and downs, but I appreciate the lessons learned while falling and getting back up every time.

Timeline

Logistics Account Executive

TQL
10.2023 - Current

Serving Manager

Otto Izakaya (Downtown)
07.2023 - 09.2024

Sales Representative

Renaissance Acquisitions
05.2023 - 07.2023

Social Media Account Manager

Phi Kappa Psi
01.2020 - 12.2022

Bachelor of Science - Marketing

Indiana University of Pennsylvania

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Hieu To