Hilary Vanesa Barraza Bovea

•Provided customer service in a fast-paced deli environment

•Prepared sandwiches, salads, and deli items according to customer orders
•Maintained cleanliness and organization of work areas
•Assisted customers with product selection and inquiries
•Collaborated with team members to efficiently complete daily tasks
•Demonstrated strong multitasking skills while managing multiple orders during busy hours

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Answered constant flow of customer calls with minimal wait times.