Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hira Akram

BROOKLYN,NY

Summary

Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Marshalls
07.2023 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Answered product questions using knowledge of sales and store promotions.
  • Counted money in drawers at beginning and end of each shift.
  • Met customer service goals and exceeded customer expectations.
  • Redeemed coupons to discount purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed customer orders and accurately handled payment transactions.

Home Health Aide

Home Family Care
11.2022 - Current
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Administered medication as directed by physician.

Cashier

Dunkin' Donuts
09.2017 - Current
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Walgreens
09.2021 - 01.2022
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Government Girls High School
Pakistan

Accounting

Kingsborough Community College of The City University of New York
Brooklyn, NY

Skills

  • Drawer management
  • Cash handling expertise
  • Customer Service
  • Retail Merchandising
  • Loyalty Program Promotion
  • Complex Problem-Solving
  • Organizational abilities
  • Cleaning and sanitizing

Languages

urdu
Full Professional
English
Full Professional

Timeline

Customer Service Cashier

Marshalls
07.2023 - Current

Home Health Aide

Home Family Care
11.2022 - Current

Cashier

Walgreens
09.2021 - 01.2022

Cashier

Dunkin' Donuts
09.2017 - Current

High School Diploma -

Government Girls High School

Accounting

Kingsborough Community College of The City University of New York

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Hira Akram