Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hiram Perry

Battle Ground,WA

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

26
26
years of professional experience

Work History

Service Technician

Tri Tech Heating And Cooling
03.2013 - 04.2021
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.

Offset Manager

Carol Wilson Fine Arts
05.1995 - 01.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Certificate of Heating And Cooling - HVAC

Portland Community College
Portland, OR
2013

Skills

  • Customer Service
  • Time Tracking
  • Preventive Maintenance
  • Equipment Troubleshooting
  • Quality Assurance

Accomplishments

Currently Retired looking for part time fulfilling work. Have OUPV Coast n Captains license.

Timeline

Service Technician

Tri Tech Heating And Cooling
03.2013 - 04.2021

Offset Manager

Carol Wilson Fine Arts
05.1995 - 01.2018

Certificate of Heating And Cooling - HVAC

Portland Community College

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Hiram Perry