Hiruy Yeneneh
Las Vegas,NV
Summary
Dynamic professional with a strong background in passenger assistance and team collaboration, demonstrated at G2 Secured Staff and Popeyes® Louisiana Kitchen. Excelled in safety awareness and disability support, efficiently transporting passengers and fostering cooperative relationships. Skilled in route planning and boarding support, achieving seamless travel experiences for special needs passengers.
Overview
4
4
years of professional experience
Work History
Wheelchair Agent
G2 Secured Staff
07.2021 - Current
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Located and read airport monitors to determine arrival and departure information.
- Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
- Transported over passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Team Member
Popeyes® Louisana Kitchen
06.2021 - 07.2021
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Advanced Technologies Academy
1411 Robin St, Las Vegas, NV 8910605-2021
Skills
- Patient assistance
- Safety awareness
- Disability awareness
- Route planning
- Boarding support
Languages
Amharic
Native or Bilingual
Timeline
Wheelchair Agent
G2 Secured Staff
07.2021 - Current
Team Member
Popeyes® Louisana Kitchen
06.2021 - 07.2021
High School Diploma -
Advanced Technologies Academy
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