Summary
Overview
Work History
Education
Skills
Timeline
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Hiwot Haile

Takoma Park,MD

Summary

Friendly Prepared Foods Team Member skilled in food safety and observant of all sanitation guidelines and regulations. Dedicated employee helping promote sales through positive customer engagement and giving out food samples. Pursuing a position in an established organization where attentiveness and enthusiasm are highly sought. Hardworking Prepared Foods Team Member dedicated to customer service, safety and sales. Delivers quality foods and expert support every day. Skilled in continuously restocking and merchandising products. Skilled Prepared Foods Team Member with background in high-volume food service environments. Experienced in maintaining efficient workflows, ensuring food safety protocols and providing outstanding customer service. Strengths include multitasking, time management skills, and ability to work under pressure. Past roles demonstrate positive impact on team productivity and customer satisfaction through effective communication and problem-solving skills. Hardworking professional with skills in food preparation, cleaning and supply management. Focused on food safety and quick service for customers. Specializes in food. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

13
13
years of professional experience

Work History

Prepared Foods Team Member

Whole Food Market
Walter Reed, DC
06.2023 - Current
  • Assisted customers in selecting appropriate items from the prepared food section.
  • Followed recipes for preparing various types of hot and cold foods.
  • Assisted in setting up displays to promote new or seasonal products in the prepared foods section.
  • Assisted with special catering orders as requested by customers.
  • Peeled, chopped and sliced produce for use in cold and cooked items.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Removed trash and cleaned kitchen garbage containers.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Portioned and wrapped food or placed directly on plates for service to patrons.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Distributed food to waiters and waitresses to serve customers.

Network Administrator

Ethiopian Intellectual property office
Addis Ababa, Addis Ababa,Ethiopia
09.2013 - 12.2016
  • Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
  • Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
  • Provided technical support for local area networks, wide area networks and Internet connections.
  • Analyzed network traffic patterns to identify potential problems or areas for improvement.
  • Diagnosed network issues using tools such as packet sniffers and protocol analyzers.
  • Researched new technology trends in order to recommend upgrades or changes in the existing infrastructure.
  • Developed policies related to network security and usage procedures for end-users.
  • Created detailed documentation of all configurations, processes and procedures related to the network environment.
  • Assisted in developing long-term strategies for the organization's IT infrastructure.
  • Maintained inventory records of all hardware components used in the network environment.
  • Installed and supported hardware and software for desktops, servers and printers.
  • Managed employee access, security roles and permissions.
  • Worked closely with end users to solve problems related to hardware and software.
  • Provided troubleshooting and testing to support network.
  • Uploaded, configured and managed antivirus detection software and email applications.

CNA

Enat Eledery care
Addis Ababa, Addis Ababa, Ethiopia
02.2012 - 05.2014
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Provided emotional support to family members during difficult times.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Helped residents walk with or without self-help devices.

Secretary's Assistant and Typest, Data Clerk

Science and Technology office
Addis Ababa, Addis Ababa, Ethiopia
09.2012 - 01.2013
  • Answered and screened incoming calls for the secretary.
  • Organized and maintained filing systems, both paper and electronic.
  • Scheduled appointments and meetings for the secretary.
  • Prepared documents such as letters, memos, reports, spreadsheets, presentations. using Microsoft Office Suite.
  • Managed mail distribution within the department; opened, sorted, and distributed mail to the appropriate personnel.
  • Performed data entry tasks into software programs such as Excel spreadsheets or Access databases.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.

Education

Bachelor of Science - Information Technology

CPU COLLEGE
Addis Ababa Ethiopia
08-2013

Skills

  • Sanitation and safety
  • Food Storage
  • Customer Service
  • Stock management
  • Product Merchandising
  • Stocking of food cases

Timeline

Prepared Foods Team Member

Whole Food Market
06.2023 - Current

Network Administrator

Ethiopian Intellectual property office
09.2013 - 12.2016

Secretary's Assistant and Typest, Data Clerk

Science and Technology office
09.2012 - 01.2013

CNA

Enat Eledery care
02.2012 - 05.2014

Bachelor of Science - Information Technology

CPU COLLEGE

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Hiwot Haile