Jarett Bogen
Raleigh,NC
Summary
My professional goal is to obtain an accounting position that will allow me to expand my knowledge-base while providing opportunities to further my career within the accounting field. Having graduated in December 2024, I have completed all academic requirements to sit for the CPA exam and am actively working toward meeting the practical experience requirements. With a strong foundation in accounting principles, attention to detail, and a proven ability to quickly learn and adapt to new accounting software, I am committed to contributing to organizational success while furthering my career in accounting.
Overview
8
8
years of professional experience
Work History
Sales & Customer Service Associate
C&H Clubs (MonthlyClubs)
01.2019 - Current
- Processing payments and refunds while exercising strong attention to financial accuracy
- Building and maintaining customer relations including escalations and credit card dispute resolutions
- Maintaining detailed records for our age verification system through data entry and record keeping
- Utilizing analytical and problem-solving skills to identify discrepancies with customer invoices and billing issues
- Managing customer accounts by assisting with customer inquiries, adopting and managing payment plans, and adjusting orders as necessary
- Exercising both compliance and policy adherence by following security protocols for financial transactions
- Generating pivot tables for fulfillment center forecasting
- Conducting user testing for order management system development through Vlookup and IF Functions for data accuracy
Restaurant Supervisor
Marriott International
01.2019 - 12.2019
- Increased guest satisfaction scores from 68% to 92% within first three months of employment
- Monitored and improved department’s daily operations
- Worked with budget targets and developed insight into performance metrics
- Developed and implemented cost control strategies including budgeting and waste management
- Reconciled cash at end-of-shift to maintain financial accuracy by following strict internal control procedures
- Ensured compliance with food safety standards laid out by OSHA, state regulations, and company standards
Food and Beverage Cast Member
The Walt Disney Company
01.2017 - 12.2017
- Handled cash and credit transactions utilizing Disney’s POS systems to ensure register accuracy
- Adhered to company standards regarding safety and operational efficiency according to company policies.
- Accounted for work location inventory while assuring location was fully stocked to maintain a seamless operation
Education
Bachelor of Business Administration - Accounting
Florida Atlantic University
12.2024
Bachelor of Business Administration - Hospitality Management
Florida Atlantic University
12-2016
Skills
- QuickBooks
- Budget Management
- Pivot Tables
- Microsoft Suite
- Tableau 2024
- Service Upselling
- Vlookup
- Data Analysis
- Outlook
- Customer Relations
Timeline
Sales & Customer Service Associate
C&H Clubs (MonthlyClubs)
01.2019 - Current
Restaurant Supervisor
Marriott International
01.2019 - 12.2019
Food and Beverage Cast Member
The Walt Disney Company
01.2017 - 12.2017
Bachelor of Business Administration - Accounting
Florida Atlantic University
Bachelor of Business Administration - Hospitality Management
Florida Atlantic University
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