Hailey Laba
Chicago Heights,IL
Summary
Results-driven professional with extensive experience in inventory management and order processing. Known for reducing wait times and improving team productivity through effective communication and streamlined processes. Aiming to contribute to operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Parts Counter Person
Dralle Chevrolet Buick Gmc Cadillac
Peotone, IL
12.2023 - Current
- Streamlined order fulfillment processes, reducing wait times for customers significantly.
- Processed customer orders efficiently using dealership management software.
- Maintained accurate inventory of automotive parts, ensuring optimal stock levels.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
- Assisted customers in identifying parts and accessories for various vehicle models.
Decant Team Member
Amazon
Monee, IL
10.2019 - 12.2023
- Supervised decanting operations to ensure compliance with safety and quality standards.
- Improved team productivity through effective communication, coordination, and collaboration among team members.
- Ensured compliance with industry regulations and standards through meticulous record-keeping and documentation of decant activities.
- Reduced product waste by closely monitoring quality control procedures during the decanting process.
- Inspected items for defects and damage.
- Loaded and unloaded items from production line.
Manager
Little Caesars
Steger, IL
03.2018 - 02.2020
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Accomplished multiple tasks within established timeframes.
- Implemented training programs for staff, enhancing team performance and customer satisfaction.
- Oversaw daily operations to ensure adherence to quality and service standards.
Cashier
Fuller's Carwash
Mokena, IL
05.2016 - 10.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with inquiries, providing exceptional service and support.
- Trained new cashiers on operational procedures and customer interaction techniques.
Education
High School Diploma -
Crete-Monee High School
Crete, ILNo Degree - General Studies
Prairie State College
Chicago Heights, ILSkills
- Invoice Processing
- Vendor Relations
- RF Scanners
- Hazmat Regulations
- Customer Service
- Data Entry
Accomplishments
- Achieved a $20,000 monthly sales increase through effectively helping with inventory management and communication with team to complete projects.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved consistent disorganized inventory which led to improved end-of-year audit.
Timeline
Parts Counter Person
Dralle Chevrolet Buick Gmc Cadillac
12.2023 - Current
Decant Team Member
Amazon
10.2019 - 12.2023
Manager
Little Caesars
03.2018 - 02.2020
Cashier
Fuller's Carwash
05.2016 - 10.2019
High School Diploma -
Crete-Monee High School
No Degree - General Studies
Prairie State College