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Haley George
High Point,NC
Summary
Positive and diligent customer service professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 5+ years of customer service experience paired with goal-oriented and performance-minded approach.
Overview
10
10
years of professional experience
Work History
Property Manager
AAA Self Storage
03.2019 - Current
- Meticulously designed packaging that resonated with target audiences, significantly elevating brandappeal
- Revolutionized tenant engagement, enhancing client satisfaction and retention at AAA Self Storage
- Boosted storage occupancy rates through strategic marketing and exceptional customer service
- Implemented rigorous property maintenance protocols, ensuring top-notch facility conditions
- Optimized operational efficiency through meticulous analysis and process improvement
- Awarded for Excellent Phone Skills by Skill Check Services.
Caregiver
Private Residence
05.2015 - 03.2019
- Provided comprehensive care to a private residence client
- Improved client's quality of life by implementing personalized care plans
- Developed innovative strategies for effective communication with client
- Solved complex care issues, enhancing client's comfort and well-being
- Achieved 100% client satisfaction, significantly impacting their health and happiness
Bakery Associate
Lowes Foods
01.2016 - 01.2016
- Maintained department section and followed strict cleanliness and safety protocols
- Planned, and maintained up to date product based on demand
- Assisted Customers With Inquiries.
Retail Sales Associate
Sheetz
08.2014 - 05.2015
- Handling Cash and Card Payments
- Maintaining a clean and organized work environment
- Assisting customers with purchases and resolving complaints
Education
Bachelor's - Graphic Design
Southern New Hampshire University
Manchester, NHSkills
- Lease Administration (5 years)
- Property Management
- Property maintenance (5 years)
- Conflict Resolution (5 years)
- Operational Efficiency (5 years)
- Telephone Salesmanship
- Rent collection
- Sale and Rental Recordkeeping
- Multitasking Abilities
- Adaptability
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office
Adobe Creative Cloud
Timeline
Property Manager
AAA Self Storage
03.2019 - Current
Bakery Associate
Lowes Foods
01.2016 - 01.2016
Caregiver
Private Residence
05.2015 - 03.2019
Retail Sales Associate
Sheetz
08.2014 - 05.2015
Bachelor's - Graphic Design
Southern New Hampshire University