Hnu Lee
Solon,OH
Summary
Friendly and well-organized professional dedicated to offering exceptional assistance to team members and clients. Experience delivering customer service and administrative excellence, including clerical support and public interaction.
Overview
19
19
years of professional experience
Work History
Owner
Kevkat Bakery
10.2022 - Current
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Managed customer service operations, including taking orders and resolving complaints.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Processed customer orders and payment transactions.
Assistant
Flowers By IA
03.2022 - 08.2023
- Travel to assist the owner with planning, floral design, prepping, setup, and event breakdowns.
- Help with maintaining social media pages and answering online and phone inquiries.
- Greeted guests with friendliness and professionalism.
Bank Teller
Trustone Financial Credit Union
04.2004 - 11.2005
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Sold and cross-sold bank products to new and existing customers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
Education
Oakland University
Rochester, MISkills
- Microsoft Office
- Teamwork
- Data Entry
- Cash Handling
- Time Management
- Written/Verbal Communication
- Detail Oriented
- Multitasking
Timeline
Owner
Kevkat Bakery
10.2022 - Current
Assistant
Flowers By IA
03.2022 - 08.2023
Bank Teller
Trustone Financial Credit Union
04.2004 - 11.2005
Oakland University
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