Hoang Nguyen
Livonia,MI
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Veteran Program manager bringing more than 10 years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.
Overview
14
14
years of professional experience
Work History
Manager
pro nails of mi LLC
Washington, MI
04.2019 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Conducted quality, timely performance feedback and performance appraisals.
- Recruited and hired qualified candidates to fill open positions.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Manager of Operations
imagine nails
Washington, MI
01.2010 - 09.2013
- Formed and sustained strategic relationships with clients.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Mitigated business risks by working closely with staff members and assessing performance.
- Hired and onboarded team members to meet immediate and expected demand.
Education
Bachelor of Arts - Concentrate Vietnamese Legally
Ho Chi Minh University of Law
Vietnam05.2005
MBA - Accounting
Walsh College of Accountancy And Business Administration
Troy, MISkills
- Workforce Management
- Business Administration
- Strategic Planning
- Staff Development
Affiliations
at the moment i am still nails technician with licensing also . I am dealing with customers services everyday around 16 years doing this job. iI would love to be patient with customers for those years.
Timeline
Manager
pro nails of mi LLC
04.2019 - Current
Manager of Operations
imagine nails
01.2010 - 09.2013
Bachelor of Arts - Concentrate Vietnamese Legally
Ho Chi Minh University of Law
MBA - Accounting
Walsh College of Accountancy And Business Administration
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