Holden Messer
Yulee,FL
Summary
Dynamic Customer Service Associate with proven expertise at Gate Petroleum Company, excelling in problem resolution and customer satisfaction. Skilled in merchandise upselling and safety regulations, I effectively managed customer interactions, ensuring a seamless experience while maintaining operational excellence. Committed to teamwork and collaboration, I consistently contributed to a positive work environment.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Gate Petroleum Company
Yulee, FL
06.2024 - 08.2025
- Assist paying customers at Gate Express Carwash with payments and other paid services.
- Maintain cleanliness of the Carwash site.
- Properly load vehicles into the Tunnel whilst also looking out for potential hazards such as driving vehicles/faulty equipment.
- Able to perform basic maintenance on tunnel and equipment room systems.
Education
High School Diploma -
Yulee High School
Yulee, FL05.2024
Skills
- Customer service
- Problem resolution
- Customer complaint resolution
- Negotiation
- Account management
- Account updating
- Safety regulations
- Merchandise upselling
- Refunds processing
- Teamwork and collaboration
Timeline
Customer Service Associate
Gate Petroleum Company
06.2024 - 08.2025
High School Diploma -
Yulee High School