Holden Stephens

Proven track record in hospitality and fitness sectors, exemplified by enhancing athlete safety at Apex Centre and driving customer satisfaction at The Stix Icehouse. Expert in hospitality service, with a knack for memory retention and team management. Achieved significant improvements in service delivery by leveraging exceptional customer service and POS system proficiency. Motivated, with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.