Summary
Work History
Education
Skills
Timeline
Generic

Holland Thomas

San Clemente,CA

Summary

I am personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. I am also knowledgable about providing great customer service and multitasking, while handling reservations and seating arrangements. I'm dedicated to creating a welcoming atmosphere and enhancing overall guest satisfaction.

Work History

Hostess

Sol Agave
06.2024 - 08.2024


  • Greeted customers with a smile upon arrival
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit
  • Accommodated seating for large parties and made their experience enjoyable
  • Delivered pick-up and curbside orders to guests
  • Advised customers about special offerings and menu items
  • Developed relationships with frequent customers until they became regulars

Education

No Degree - College Prep

San Clemente High School
San Clemente, CA
06-2027

Skills

  • Effective multitasking
  • Customer service expertise
  • Patience, empathy, and warmth
  • Phone etiquette
  • Excellent organizational skills
  • Guest engagement
  • Complaint handling
  • Upselling
  • Item promotion
  • Takeout order processing

Timeline

Hostess

Sol Agave
06.2024 - 08.2024

No Degree - College Prep

San Clemente High School
Holland Thomas