Holley laibe
Peoria,AZ
Summary
Dynamic and results-driven professional with extensive experience in customer service, restaurant management, property management, public relations, sales, and marketing. Proven track record of building strong client relationships, driving revenue growth, and overseeing operations with a high level of detail and efficiency. Skilled in strategic planning, team leadership, and business development, with a strong ability to communicate effectively and foster long-term partnerships. Recognized for delivering exceptional service, optimizing processes, and representing organizations with professionalism and integrity.
Overview
10
10
years of professional experience
Work History
Teacher
The Learning Experience
Peoria, AZ
07.2025 - Current
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom activities promoting student participation and learning engagement.
- Collaborated with colleagues to integrate technology into lesson delivery.
- Created assessments to measure student understanding and progress effectively.
- Maintained a positive classroom environment fostering respect and teamwork.
- Adapted instructional strategies to accommodate diverse learning needs.
- Communicated regularly with parents regarding student performance and behavior.
Elderly Caretaker
Self Employed Services
Peoria, AZ
01.2021 - 09.2025
- Assisted elderly clients with daily living activities, ensuring comfort and safety.
- Administered medications and monitored health conditions for timely interventions
- Coordinated social activities to promote engagement and emotional well-being
- Communicated effectively with families regarding care updates and concerns.
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
General Manager
Boss Man Barber
Peoria, AZ
01.2023 - 06.2025
- Led daily operations to boost team efficiency and optimize workflows.
- Collaborated with department heads to align strategic goals and operational practices.
- Implemented employee training programs to improve service quality and efficiency.
- Analyzed performance metrics to identify areas for operational improvement.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Formulated policies and procedures to streamline operations.
General Manager
Marauder Restaurant
Tempe, AZ
05.2018 - 04.2023
- Oversaw daily restaurant operations, ensuring high standards of service and food quality.
- Managed staff schedules, optimizing labor costs while maintaining service levels.
- Developed training programs for new hires, enhancing team performance and customer satisfaction.
- Implemented inventory control systems, reducing waste and improving profitability.
- Analyzed sales trends to drive strategic menu changes and promotional initiatives.
- Led team meetings to communicate goals, share feedback, and foster a positive work environment.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
- Coordinated with catering staff to deliver food services for special events and functions.
Property Manager
Garden Commons
Phoenix, AZ
04.2015 - 10.2018
- Managed tenant relations, addressing concerns and enhancing satisfaction through effective communication.
- Oversaw property maintenance operations, ensuring timely resolution of issues to maintain high standards.
- Developed and implemented leasing strategies, improving occupancy rates in competitive markets.
- Coordinated financial reporting and budgeting to enhance resource allocation efficiency.
- Analyzed market trends to inform strategic decision-making and improve
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Education
Emt
Maricopa Community Colleges, Glendale Community College
Glendale, AZSkills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Customer service-focused
- Networking
- Sales strategy development
- Sales presentations
Timeline
Teacher
The Learning Experience
07.2025 - Current
General Manager
Boss Man Barber
01.2023 - 06.2025
Elderly Caretaker
Self Employed Services
01.2021 - 09.2025
General Manager
Marauder Restaurant
05.2018 - 04.2023
Property Manager
Garden Commons
04.2015 - 10.2018
Emt
Maricopa Community Colleges, Glendale Community College