Accomplished Sales Representative with solid sales history and in-depth Internet Sales, and Customer Service experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories.
Overview
15
15
years of professional experience
Work History
Inside Sales Representative
Plexus Worldwide
Baton Rouge, Louisiana
02.2017 - Current
Answered customers' questions regarding products, prices and availability.
Managed friendly and professional customer interactions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Emphasized product features based on analysis of customers' needs.
Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Achieved " Gold" status thru increasing sales each month.
Awarded" Consistency" club member
Increased sales 25% from initial start
Head Bartender
J. Alexanders
Baton Rouge, United States
11.2011 - Current
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Cultivated customer loyalty, promoted repeat business and improved sales.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Maintained strong connections thru personal relationships built
Continued loyalty to company thru management turnover
High Sales thru fast paced, high volume environment.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies