Hollie Brindley
Carleton,MI
Overview
27
27
years of professional experience
Work History
Office Coordinator
Sun Communities
Romulus, MI
08.2018 - Current
- Complete and maintain community records, reports and files
- Collect and post resident security deposits, processing fees, rents, inspection and or other fees: record in the proper accounts and issue receipts.
- Process move-ins and move-outs
- Maintain petty cash fund, recording expenditures in proper accounts
Customer Service Manager
Christmas tree Shops
Taylor, MI
10.2009 - 01.2012
- Rang, exchanged and Returned Merchandise
- Monitored lines and determined when managers were needed
- Train all incoming cashiers as well as train current employees and managers with new/changed procedures
- Opened cash office and counted down drawers
- Made store deposit and called in change order
Tax Preparer
H & R Block
Lincoln Park, MI
09.2001 - 04.2010
- Prepared Tax returns for Individuals and Small business owners
- Assisted clients with determining withholdings to avoid penalties the following year
Office Manager/Customer Service
Michlin Products Corporation
Warren, MI
02.1999 - 01.2007
- Provide administrative support to the president and the company and the sales personnel
- Facilitate communication between the president and customers and vendors
- Troubleshoot customer concerns and questions
- Document customer data in the R:base system
- Create and execute projects to track and maintain sales goals and projections
- Answer multi-line telephone systems
- Billing and shipping Responsibilities
- Bill and update customer invoices
- Handle all credit card transactions for accounts receivables
- Ship, track and trace multi-package shipments to customers and vendors
- Prepare custom and shipping documents for international shipments
- Coordinate and distribute Material Safety Data Sheets
- Train and Orient new employees, including training on shipping and sales procedures
Education
High School - College Prep Curriculum
Annapolis High School
01-1994
Dental Assisting Lead Program - undefined
Everest Institute
01-2010
Skills
- Substantial experience and outstanding customer service skills
- Accustomed to working in fast paced environments
- Able to think quickly and successfully resolve difficult issues
- Excellent interpersonal skills and ability to work well with others in both supervisory and support staff roles
- Office administration
- Documentation and recordkeeping
- Data entry
- Data collection
Timeline
Office Coordinator
Sun Communities
08.2018 - Current
Customer Service Manager
Christmas tree Shops
10.2009 - 01.2012
Tax Preparer
H & R Block
09.2001 - 04.2010
Office Manager/Customer Service
Michlin Products Corporation
02.1999 - 01.2007
Dental Assisting Lead Program - undefined
Everest Institute
High School - College Prep Curriculum
Annapolis High School