Hollis Birch
Kennesaw,GA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Corazon Mexicano Cantina. Proven ability to engage guests and foster team collaboration, enhancing overall dining experiences. Adept at multitasking in high-pressure environments while maintaining a warm and welcoming atmosphere for patrons.
Overview
2
2
years of professional experience
Work History
Server
Corazon Mexicano Cantina
02.2025 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Hostess
Corazon Mexicano Cantina
02.2023 - 07.2025
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
Business Management
Harrison High School
Kennesaw, GA05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Team collaboration
Accomplishments
Ran a successful crochet business via personal networking and social media. Achieved high costumer satisfaction with quality and efficiency of producing hand made goods. Amassed over $1,000 in profits.
Timeline
Server
Corazon Mexicano Cantina
02.2025 - 07.2025
Hostess
Corazon Mexicano Cantina
02.2023 - 07.2025
Business Management
Harrison High School
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