Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Holly Beiler

Meherrin,VA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Supervisor (204B)

United States Postal Service, USPS
01.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Set overall vision and provided team leadership.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Analyzed equipment breakdowns using various troubleshooting methods.

Rural Mail Carrier

United States Postal Service, USPS
05.2010 - Current
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
  • Sorted mail according to order of address appearance for easy access in field.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Wrote detailed trip reports with notable details about road conditions, weather and obstacles encountered.
  • Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Distributed mail on foot to residences and businesses, delivering to approximately 543 customers per shift.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Helped customers by carrying oversized parcels inside residences.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by 0%.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

Associate of Arts - Business Management

University of Phoenix
Tempe, AZ

Associate of Science - Cybersecurity

Southern New Hampshire University
Hooksett, NH
10.2025

Skills

  • Quality Standards
  • Consulting Supervisors
  • Training and Development
  • Motivating Performers
  • Following Supervisor Instructions
  • Safe Work Methods
  • Staff Discipline
  • Policy Enforcement
  • Maintain Systems
  • Supervising Employees
  • Job Bidding
  • Job Assignments
  • Resolving Complaints
  • Balance Accounts
  • Performance Motivation
  • Payroll Preparation
  • Set Up Devices
  • Employee Coaching and Mentoring
  • Mentoring
  • Leadership

Certification

Google Coursera Cybersecurity

Timeline

Supervisor (204B)

United States Postal Service, USPS
01.2023 - Current

Rural Mail Carrier

United States Postal Service, USPS
05.2010 - Current

Associate of Arts - Business Management

University of Phoenix

Associate of Science - Cybersecurity

Southern New Hampshire University
Holly Beiler