Holly Benson
Prescott,AZ
Summary
Results-oriented property management professional with a strong work ethic, attention to detail, and the ability to effectively manage multiple priorities. Known for strong communication skills, problem-solving abilities, and maintaining positive relationships with residents and vendors. Thrives in independent roles while ensuring smooth day-to-day community operations.
Overview
14
14
years of professional experience
Work History
Community Manager
Dunlap & Magee Property Management
Phoenix, Arizona
11.2025 - Current
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Received and processed resident payments and updated system accounts with the latest information.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Handled all tenant logistics and leases, effectively scheduled appointments, showings, move-ins, and move-outs.
- Resolved tenant issues quickly and increased tenant retention.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Automated office operations, managing client correspondence, record tracking, budgeting, and data communications.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Supervised employees by overseeing employee relations, ongoing training and coaching on best practices and protocol, and performance reviews.
Medical Assistant
Arizona Dermatology Group A Forefront Practice
Prescott, AZ
12.2024 - 11.2025
- Assisted dermatologists with patient examinations and treatment procedures.
- Cleaned and maintained medical equipment following procedures and standards.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared examination rooms, ensuring all necessary supplies were stocked and ready.
- Documented patient medical histories accurately in electronic health records system.
- Educated patients on skin care routines and post-treatment instructions effectively.
- Maintained a clean and organized office environment to enhance patient experience.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Office Assistant
Coyote Customs Collision & Glass
Payson, AZ
01.2024 - 11.2025
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Maintained an organized filing system of paper documents and electronic files.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Troubleshot office equipment, computer hardware and software issues.
Community Manager
Dunlap & Magee Property Management Inc.
Prescott, AZ
11.2020 - 04.2024
Community Manager
Shelton Residential
Prescott, AZ
11.2019 - 11.2020
Community Manager
MEB Management Services
Prescott, AZ
12.2013 - 11.2019
Dental Assistant
Horizon Dental Group
Chino Valley, AZ
12.2011 - 12.2013
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Took digital X-rays of teeth using radiographic equipment.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Kept track of treatment information in patient records.
Education
Certification - Dermatological Technician
Association of Certified Dermatology Techs
Prescott11-2025
Certification -
Horizon Dental Group
Chino Valley 12-2011
High School Diploma -
Bradshaw Mountain High School
Prescott Valley, AZ05-2011
Skills
- Daily operations management
- Policy administration
- Community marketing
- Tenant and eviction laws
- Income and expense management
- Financial budgeting and reporting
- Conflict handling
- Customer relationship management
- Yardi, OnSite, Lead to Lease, Entrada, Rent Cafe, CRM, Rent Path, Level One, Corporate Answer, Pdk programs, and Emma
- Maintenance knowledge and oversight
- Team training
- New construction
- Multi-family property management
- Knowledge of leasing and market conditions
- Time management
- Fair housing mandates
Accomplishments
- Recognition , Best Team and Community (Outside of the Valley) Award- MEB Management - (2014 & 2018) AMA Best Team and Community (Outside of the Valley) - (2015) Platinum Level Value Creation Award (Outside of the Valley) - (2018)
- Best Team and Community (Outside of the Valley) Award- MEB Management - (2014 &
2018)
- AMA Best Team and Community (Outside of the Valley) - (2015)
- Platinum Level Value Creation Award (Outside of the Valley) - (2018)
Timeline
Community Manager
Dunlap & Magee Property Management
11.2025 - Current
Medical Assistant
Arizona Dermatology Group A Forefront Practice
12.2024 - 11.2025
Office Assistant
Coyote Customs Collision & Glass
01.2024 - 11.2025
Community Manager
Dunlap & Magee Property Management Inc.
11.2020 - 04.2024
Community Manager
Shelton Residential
11.2019 - 11.2020
Community Manager
MEB Management Services
12.2013 - 11.2019
Dental Assistant
Horizon Dental Group
12.2011 - 12.2013
Certification - Dermatological Technician
Association of Certified Dermatology Techs
Certification -
Horizon Dental Group
High School Diploma -
Bradshaw Mountain High School