Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Bowman

Mount Juliet,TN

Summary

Dedicated in customer service, strong multitasking skills and fast learning ability to ensure quick contribution to your team. Proven ability to establish rapport with clients and customers for repeated business. Reliable and driven, with strong time management and prioritization abilities.

Overview

19
19
years of professional experience

Work History

Assistant General Manager/ Bartender

CP Between The Lakes
06.2018 - Current
  • Assist in overseeing the daily operations of the restaurant to ensure smooth and efficient service.
  • Monitor and manage the quality of food, service, and cleanliness standards in the restaurant.
  • Ensure compliance with health and safety regulations, including food safety standards.
  • Assist in hiring, training, and supervising staff, including servers, bartenders, kitchen staff, and hosts
  • Schedule shifts and manage labor costs while ensuring adequate staffing levels.
  • Foster a positive work environment and address any staff issues or conflicts.
  • Conduct performance evaluations and provide feedback to staff.
  • Mix and serve alcoholic and non-alcoholic beverages according to established recipes.
  • Provide excellent customer service, engaging with guests and making recommendations as needed.
  • Maintain a clean, organized, and well-stocked bar.
  • Monitor guest consumption of alcohol and ensure responsible service.
  • Handle cash and card transactions accurately.
  • Comply with all health, safety, and alcohol service regulations.

Bartender

Nadeen's Hermitage Haven
06.2021 - 10.2021
  • Operating efficiently in high-volume setting to prepare and serve drinks
  • Waiting on customers at bar and at dining room tables
  • Keeping accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
  • Set up bar for operation, obtained cash bank and stocked service bar

Dispatcher/Customer Service Representative

Premier Mobile Diagnsotics
03.2020 - 04.2021
  • Scheduled and updated appointment calendar, dispatched technicians for all orders
  • Answered phones, established nature of call, and resolved or elevated appropriately
  • Evaluated and adjusted routes based on daily needs, available workers, traffic hazards and weather conditions

Bartender/Cocktail Waitress

Chuy's Tex-Mex Restaurant
04.2012 - 05.2018
  • Ensured quality customer service by tending to customers in a timely manner
  • Served alcoholic and non-alcoholic beverages to customers
  • Trained new cocktail servers with restaurant procedures and ensured new trainees were knowledgeable of menu and drinks

Dispatcher/Customer Service Representative

Quality Mobile X-Ray Services
01.2006 - 01.2012
  • Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving any issues by contacting appropriate person that could assist caller
  • Scheduled and updated appointment calendar
  • Dispatched technicians for all non-emergent and emergency calls
  • Performed other clerical receptionist duties such as filing, photocopying, collating, faxing, etc

Education

High School Diploma -

Mt. Juliet High School
Mount Juliet, TN
05.2001

Skills

  • Teamwork
  • Strong Work Ethic
  • Professionalism
  • Organizational Skills
  • Time- Management
  • Detail- Orientated

Timeline

Bartender

Nadeen's Hermitage Haven
06.2021 - 10.2021

Dispatcher/Customer Service Representative

Premier Mobile Diagnsotics
03.2020 - 04.2021

Assistant General Manager/ Bartender

CP Between The Lakes
06.2018 - Current

Bartender/Cocktail Waitress

Chuy's Tex-Mex Restaurant
04.2012 - 05.2018

Dispatcher/Customer Service Representative

Quality Mobile X-Ray Services
01.2006 - 01.2012

High School Diploma -

Mt. Juliet High School

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Holly Bowman