Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Holly Dawson

Summary

Motivated Merchandising Manager with a strong background in overseeing daily operations, planning merchandise purchases and promoting long-term success. Talented in developing techniques to increase profits by managing inventory, ordering stock that customers prefer and overseeing display standards. Focused on customer satisfaction by promptly resolving customer complaints to complete satisfaction.

Overview

5
5
years of professional experience

Work History

Merchandising Manager

Ulta Beauty
11.2021 - Current
  • Optimized store displays and appearance via strategic merchandising.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Established monthly goals and communicated performance expectations during team meetings to optimize sales.
  • Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
  • Monitored stock levels and product sales to determine purchasing needs.
  • Maintained point of sale (POS) system by inputting accurate inventory information.
  • Utilized the company's task management system to prioritize and ensure the execution of all operational focuses inclusive of shipment, replenishment, price changes, and markdowns.
  • Created an inclusive environment and supported all aspects of associate professional development, including training, coaching and succession planning.

Food Service Worker

Hard Eight BBQ
05.2019 - 02.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Greeted customers and answered inquiries regarding menu items and specials.

Server

Spring Creek BBQ
11.2018 - 03.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

Burleson Collegiate High School
Burleson, TX
06.2020

Associate of Arts - Liberal Arts And General Studies

Hill College
Hillsboro, TX
05.2020

Skills

  • Customer Service
  • Merchandise Planning
  • Critical Thinking
  • Leadership
  • Collaboration
  • Staff Supervision
  • Inventory Management
  • Stockroom Organization
  • Shipment Processing
  • Promotional Planning
  • Retail Display Setup

Additional Information

  • Computer Skills: Fluent in Microsoft Word, Excel, and PowerPoint.

Timeline

Merchandising Manager

Ulta Beauty
11.2021 - Current

Food Service Worker

Hard Eight BBQ
05.2019 - 02.2022

Server

Spring Creek BBQ
11.2018 - 03.2019

High School Diploma -

Burleson Collegiate High School

Associate of Arts - Liberal Arts And General Studies

Hill College

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Holly Dawson