Holly Deary
Humble,Texas
Summary
Experienced, educated, and dedicated worker seeking a position to leverage advanced customer service skills, attention to detail, and a team-oriented style. Thrives in an environment where skills excel and contribute to colleagues' success.
Overview
4
4
years of professional experience
Work History
SHIFT LEAD/ SERVER
ROMA’S ITALIAN KITCHEN
10.2023 - 06.2024
- Managed serving 8-10 table sections
- Catered to the needs of customers in a timely manner while leading and completing closing duties
- Managed a positive workplace environment with effective communication, team-work and positive attitude
SPORTS PERFORMANCE AND WELLNESS INTERN
JIMMY W. MURPHY WELLNESS CENTER
08.2023 - 12.2023
- Collaborated with coaching staff and athletic trainers to provide comprehensive support
- Led and facilitated structured workout sessions to enhance athlete performance
- Engaged directly with athletes to ensure effective communication and tailored training solutions
SHIFT LEAD
CHICK-FIL-A
07.2022 - 01.2023
- Graduated successfully from Chick-Fil-A Certified Training Program, demonstrating mastery of key competencies
- Cultivated a culture of continuous professional development and skill enhancement within the team
- Delivered exceptional service consistently, contributing to heightened customer satisfaction and positive experiences
SHIFT LEAD
GREAT AMERICAN COOKIES
06.2020 - 01.2023
- Directed and oversaw a team responsible to produce baked items, ensuring adherence to rigorous quality standards
- Provided effective supervision and training staff, leading the team to achieve operational success
- Engaged in customer service initiatives to elevate the overall customer experience while reaching daily financial targets over $5000
Education
B.S. - PUBLIC HEALTH
STEPHEN F. AUSTIN STATE UNIVERSITY
Nacogdoches, TX01.2024
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
Relatedexperience
SPORTS PERFORMANCE AND WELLNESS INTERN, JIMMY W. MURPHY WELLNESS CENTER, 08/2023, 12/2023, Collaborated with coaching staff and athletic trainers to provide comprehensive support., Led and facilitated structured workout sessions to enhance athlete performance., Engaged directly with athletes to ensure effective communication and tailored training solutions.
Timeline
SHIFT LEAD/ SERVER
ROMA’S ITALIAN KITCHEN
10.2023 - 06.2024
SPORTS PERFORMANCE AND WELLNESS INTERN
JIMMY W. MURPHY WELLNESS CENTER
08.2023 - 12.2023
SHIFT LEAD
CHICK-FIL-A
07.2022 - 01.2023
SHIFT LEAD
GREAT AMERICAN COOKIES
06.2020 - 01.2023
B.S. - PUBLIC HEALTH
STEPHEN F. AUSTIN STATE UNIVERSITY
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