Lindsay Hart
Los Angeles,CA
Summary
Proven leader with extensive experience in the hospitality sector, notably at Belmontes Ristorante, where I spearheaded initiatives that significantly improved customer satisfaction. Skilled in operations monitoring and staff motivation, my approach combines technical knowledge with a keen focus on guest service, driving both team and business success.
Overview
14
14
years of professional experience
Work History
Shift Lead/Server
East Coast Foods
07.2022 - Current
- Trained and mentored new employees to maximize team performance. Recruiting, supervising, and managing staff. Monitoring and ensuring compliance with state and federal guidelines on safety, hygiene, and sanitation standards. Balancing of daily cash drawers and POS system. Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
FOH Manager/Server
Belmontes Ristorante
Asbury Park, NJ
01.2014 - 06.2022
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques. Providing exceptional, fast, and quality service. Accurately recording orders and working with team members to serve food and beverages promptly. Anticipating and addressing customers service needs. Managing opening and closing duties, including restocking, side work, and reconciling cash drawer.
Server
Macaroni Grill
Wayne, NJ
01.2011 - 06.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items
Education
High School Diploma -
LTHS
Forked River06.2002
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Work Delegation
- Sales proficiency
- Rules Enforcement
- Staff Motivation
- Technical knowledge
- Operations Monitoring
- Cash Handling
- Problem-Solving
- Team Leadership
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Lead/Server
East Coast Foods
07.2022 - Current
FOH Manager/Server
Belmontes Ristorante
01.2014 - 06.2022
Server
Macaroni Grill
01.2011 - 06.2014
High School Diploma -
LTHS